Refund policy

Your right to change your mind

Consumers in the EU can withdraw from a purchase of a digital service within 14 days. When you start using a hosted panel right away, you ask us to start before those 14 days are over; if you then withdraw, you pay only for the days you used.

Our policy

• [For example: a full refund within 14 days of a server's first payment, no questions asked.]
• Renewals can be cancelled any time before the renewal date; a server you cancel stays usable until its paid period ends.
• Ask for a refund with a support ticket in the Billing category.